Responsible Gaming

Before you gamble, decide how much time and money you are comfortable spending. Treat this amount as an entertainment cost rather than an investment. Gambling outcomes are determined by chance, and there is no guaranteed strategy, system or method that can ensure a win. Previous results do not change the outcome of a future game, and a losing session does not mean that a win is due.

Only gamble with money that is available after essential costs such as rent or mortgage payments, utilities, food, transport, education and other regular commitments have been covered. Do not use borrowed money, credit intended for necessities or funds set aside for someone else. It is also important not to gamble when you are upset, tired, under the influence of alcohol or other substances, or trying to recover losses.

Practical ways to set boundaries

• Set a spending limit before you start and do not increase it during a session.
• Set a time limit and use an alarm or reminder to help you finish on time.
• Keep gambling separate from household budgets and essential spending.
• Take regular breaks away from the screen, particularly during longer sessions.
• Avoid chasing losses by increasing stakes or continuing after your planned limit has been reached.
• Keep your account secure and do not allow another person to gamble using your account.
• Review your gambling activity regularly so that your habits remain clear and manageable.

A useful personal rule is to decide your limits before opening a game or making a deposit. Once a limit has been reached, stop for the day or take a longer break. If you find it difficult to follow your own limits, consider using available account controls or asking for assistance.

Depending on the services available to your account and location, gambling websites may provide tools that help you manage your play. These can include deposit limits, loss or spending limits, session reminders, time-outs, account history and self-exclusion. The availability, application and duration of a tool may depend on the relevant terms, account status and applicable requirements.

Choosing the right option

• A deposit limit can help restrict the amount added to an account over a selected period.
• A spending or loss limit can help reduce the amount available for gambling activity.
• A session reminder can prompt you to check how long you have been playing.
• A time-out can pause access for a selected period when you need a short break.
• Self-exclusion is a stronger measure that can restrict access for a chosen period or until further review.

Choose limits that are realistic and affordable, rather than setting an amount simply because it is available. A limit should not be treated as a target. If a limit is difficult to set or maintain, a complete break from gambling may be more suitable. Requests to close an account or apply a restriction should be made through the account tools or support channels made available by the service.

Do not open another account to get around a restriction, time-out or self-exclusion. Do not ask another person to place bets or play on your behalf. If you have excluded yourself, contact the relevant support team before taking any step that could undermine the restriction. Account controls are intended to support your decisions, but they work best when combined with honest monitoring and a willingness to stop.

Gambling-related harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It can develop gradually, and you do not need to lose a large amount of money before asking for help. A concern is worth taking seriously whenever gambling feels difficult to control or starts to interfere with other parts of life.

Possible warning signs

• Spending more time or money gambling than you planned.
• Trying to win back money that has already been lost.
• Increasing bet amounts to achieve the same excitement or to recover losses.
• Feeling restless, irritable or anxious when trying to stop or cut down.
• Thinking about gambling frequently or finding it hard to concentrate on other activities.
• Hiding gambling activity, payments or losses from family, friends or colleagues.
• Borrowing money, selling belongings or missing bills to continue gambling.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Arguing with people close to you because of gambling.
• Missing work, study, appointments or personal responsibilities.
• Feeling regret, guilt, shame or hopelessness after gambling, but continuing anyway.
• Neglecting sleep, exercise, health or other interests because of gambling.

If any of these signs sound familiar, consider stopping gambling and speaking with someone you trust. You can ask for help even if you are unsure whether your gambling is a serious problem. A qualified counsellor, financial counsellor, doctor or mental health professional can help you understand what is happening and plan practical next steps.

If gambling is affecting a partner, family member or friend, raise the subject calmly and without judgement. Encourage them to seek professional support, while also protecting shared finances and your own wellbeing. You cannot control another person’s gambling, but you can set boundaries around money, access and behaviour.

Support is available across Australia for people affected by gambling, including players, partners, family members and friends. Gambling help services can offer confidential information, counselling, financial guidance and assistance with making a plan to reduce or stop gambling. You may also speak with your general practitioner, a qualified mental health professional or a financial counsellor.

To find appropriate assistance, use a recognised Australian gambling support service in your state or territory, or search for government and community services that provide gambling counselling. Support options can vary depending on where you live, so choose a service that is available in your area and suitable for your circumstances. You do not need to wait until a crisis or major financial loss before contacting a service.

If you need urgent assistance

If gambling has contributed to thoughts of self-harm, suicide, violence or immediate danger, stop gambling and seek urgent help through local emergency services or a crisis support service in Australia. If you are worried about someone else’s immediate safety, stay with them where possible and seek emergency assistance. Your safety and the safety of others are more important than any account, game or financial loss.

Roospins Casino supports responsible gambling and expects players to use the service legally and within their means. You are responsible for reviewing your own activity, using available restrictions and seeking help when gambling no longer feels enjoyable or manageable. Availability of games, account features and support processes may differ according to location and applicable requirements. For account-related questions, use the support options provided on the website, and do not share your password or payment information with anyone.